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Customer Service Manager - State Farm Agent Team Member (Property and Casualty Insurance Focus)

Company Name:
Mark Emsick - State Farm Agent
## Looking for the skills and confidence to run a business in the future?
We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Mark Emsick - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
## About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
Our office is located in Omaha, Ne Serving.
Our office is open 9:00 am - 5:00 pm.
I have been a State Farm agent since 1997.
Before becoming a State Farm Agent, I was previously employed as a State Farm Field Executive.
We currently have 2 team members at our agency.
Our agency has received awards including: Ambassador Travel, Legion of Honor, Senior Vice President's Club, Silver Scroll, and Bronze Tablet
## We look forward to speaking with you!
## Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are entrepreneurs who market only State Farm insurance and financial service products.
## Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
## As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my office
## Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Organizational skills
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Ability to assess customer needs and conduct effective interviews
Ability to effectively relate to a customer
Ability to execute a detailed business plan
Property & Casualty license (must be able to obtain)
Life & Health license (must be able to obtain)
Bachelor's degree preferred
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Req #: 772747
Status: Active
State: NE
City: Elkhorn
Postal Code: 68022
Category: Customer Service, Retail, Sales, Insurance, Banking/Mortgage
Job Type: Full Time

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